Privacy Policy

South East Repointing Specialists

Privacy Policy
Effective Date: 22nd January 2024

At South East Repointing Specialists, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us via our website, mobile, email, or in any other way. By using our services, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following personal information when you engage with our business:

• Personal Identifiable Information (PII): Name, email address, phone number, and postal address when you request services, make inquiries, or subscribe to our communications.

• Non-Personal Information: Browser type, IP address, device information, and browsing behavior (e.g., pages visited, time spent on pages).

• Cookies: We may use cookies to enhance your user experience, analyze website traffic, and remember your preferences. You can manage cookie preferences through your browser settings.
   

2. How We Use Your Information
We use the information we collect to:

• Provide, maintain, and improve our repointing services.

• Respond to customer inquiries and provide support.

• Send necessary communications related to your services, appointments, or inquiries.

• Process payments and manage transactions.

• Send marketing communications or promotional offers, if you have opted in.
   

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to:

• Process payments and fulfill orders.

• Assist with website hosting, marketing, and customer support services.

We may also disclose your information if required by law to comply with legal obligations or protect our rights.

4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to safeguard your data, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

5. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information, subject to certain exceptions.

• Opt out of receiving promotional emails or marketing communications from us.

To exercise any of these rights, please contact us at info@se-repointing-specialist.co.uk.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. These cookies help us recognize your preferences, enhance the functionality of our site, and track site performance. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post updates on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
 
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
South East Repointing Specialists
Mobile: 07856 278 402
Email: info@se-repointing-specialist.co.uk